Improve Customer Satisfaction

Email And SMS

Facilitating services over many channels is simply a good business practice. Many times, consumers are unavailable or unwilling to talk and are not always present to be able to send or receive an email.

Inbound Emails & SMSs

Give an extra reason for your customers to love you!

Customers can initiate and log a maintenance ticket with an email or just an SMS.
Another medium for customers to check service status or availability.
We maintain your calendar and use best approach to inform all parties proactively.
We communicate with you for urgent matters without disturbing you during the job.
And many more..

Outbound Emails & SMSs

Combination of services comes handy to provide invaluable customer service experience

Improve customer service via convenience
Send courtesy messages to consumers or follow-up for payments.
Thank customers for recent purchases or bookings.
Invite customer feedback on product or service delivered.
Auto-inform customers and employee when a job is rescheduled (not yet with SMSs)
And many more..

What Next?

What to expect

Enhance your customer reach

Fast & reliable communication

Task tracking and reporting

Busym8’s mission is to create new possibilities for our business owners and organizations everywhere by connecting them to their potential customers and providing world class services

Office

+61426666123

37/163-171, Hawkesbury Rd,
Westmead NSW 2145