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Delight your customers with professional touch!

Call Handling Service

The main element of any business is to respond in timely manner. We, with our best industry tools, are here to talk to your potential customers and follow the business processes end-to-end.

Inbound Call Handling

  • Representation of your brand with every call with human touch.
  • Trade related calls for maintenance and follow-ups.
  • Virtual assistant, Online business calls and data management.
  • Act as your customer management services provider or virtual receptionist.
  • And many more...
Inbound Call Handling
Outbound Call Handling

Outbound Call Handling

  • Complaint handling and resolution.
  • Regular stay-in-touch with customer.
  • Job follow-ups and enquiry response.
  • Product or Service review & feedback call management.
  • And many more...

Call reporting

  • Daily call details.
  • Contact exports if required.
  • Customized reports if required.
  • Weekly/monthly reporting on call volume.
  • And many more...
Call reporting
Call Recordings

Call Recordings

  • Call record sharing.
  • Call recording retention and Legal hold.
  • Voice Recordings to text transcripts.
  • Inbound/Outbound call recording with announcement.
  • And many more...

Afterhours call Support

  • Call transfers to voicemail.
  • Afterhours emergency calls handling
  • Afterhours answering service with custom messages.
  • Afterhours business call transfers to mobile number.
  • And many more..
Afterhours call Support

What to expect

Customer

Customer handling and resolution

Technology

Job completion and satisfaction

Task

Task tracking and reporting.

BusyM8 Logo

Busym8’s mission is to create new possibilities for our business owners and organizations everywhere by connecting them to their potential customers and providing world class services

Office

+61426666123

37/163-171, Hawkesbury Rd,
Westmead NSW 2145

hello@busym8.com
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